Payt has made life much easier for Njoy and for the parents.

Everyone is on board; colleagues and parents alike

If you live in or around Rotterdam or Zoetermeer and are looking for reliable childcare, Njoy is a great choice – as confirmed by the GGD inspection report. The organisation operates three locations: two day nurseries (one in Zoetermeer and one in Rotterdam) and an after-school care centre (BSO) in Rotterdam. Each month, nearly 200 children are looked after across the three sites. That means around 300 invoices go out at the end of each month, according to Dennis Vermeulen, owner of Njoy.

And since no two invoices are exactly the same, it used to be a time-consuming task. But that all changed in April 2018. “We no longer do it manually. We now use Payt’s software,” says Dennis.

Switching to Payt initially prompted some reactions from parents. “The vast majority were positive, but a few didn’t immediately see the benefits or missed the personal contact. They were used to calling if they had questions or comments about an invoice. That was only in the beginning – now I’m almost certain that all of our parents use the Payt platform to handle invoice questions.”

Making life easier

The decision to go with Payt was made quickly once the opportunity arose. Dennis explains, “I’m always on the lookout for solutions that make life easier – both at home and at work, for myself and for others. When I saw how overwhelmed our former financial administrator was with invoicing and debtor management, I began looking for alternatives.”

That’s how he came across Payt. “After researching it, I saw that this smart software could take a lot of pressure off our financial processes.”

However, Vermeulen didn’t act immediately. “As a business owner, you welcome that kind of efficiency, but as an employer, you don’t want to make people redundant. So, I shelved the idea.”

A little over a year later, the employee moved on to a new job. “At that point, I could have hired someone new. But after a demo of Payt, it was crystal clear: this solution would make life much easier for both Njoy and the parents.”

What convinced him fully was Payt’s willingness to integrate with Njoy’s planning software, Kindplanner. “They’d never done it before, but they pulled it off – and quickly. Everything was up and running within two weeks.”

Better payment behaviour

Njoy has now been working with Payt for over a year, and the experience has been very positive. “The collaboration has been great – if anything needs tweaking, someone from Payt is always available,” says Vermeulen. “Thanks to the seamless link between Kindplanner, our finance system, and Payt, life has become much easier – both for us and for our clients.”

Another added benefit? Improved payment behaviour from parents. According to Dennis, this is due to the ease of iDEAL payments and the consistency of the automated debtor follow-up. “You can rely on an employee to manage that, but if they work part-time or are frequently off sick, it’s hard to maintain consistency. Payt solved that for us.”

The result? Njoy now sends just one or two cases per year to a debt collection agency – compared to around fifteen previously.

Vermeulen concludes:

“We benefit from Payt every single day – it really makes life easier. In short, we Njoy Payt a lot.”