What is Payt and how does it help your organisation move forward?

How does Payt work?

Payt is the most comprehensive software for credit management. With our cloud solution, you can automatically follow up on invoices, send reminders and warnings, and keep your customer interactions personal. More than 17,000 users utilise Payt daily. Millions of invoices are sent through our platform every month.

With Payt, you manage the entire credit management process in one system. No more separate tools or manual actions: everything is automatically followed up, while you maintain an overview.

On this page, we will cover the following points:

1. What does Payt’s software do?
2. Who is Payt intended for?
3. What are the benefits of Payt?
4. How does Payt work in practice?
5. Schedule a demo now

What does Payt’s software do?

Discover below what our credit management software can do for you.

Automated follow-up

Each invoice is automatically followed up at set intervals with a friendly reminder or notice. You determine the pace and tone.

Dialogue through invoice portal

Through the customer portal, clients can easily get in touch, arrange payment agreements, or ask questions. All communication is centrally stored.

Various payment methods

With Payt, you can offer your customers the following payment methods: PayPal, credit card, direct debit, Stripe, Mollie or Pay.

Smart payment plan

In Payt, you can easily set up a payment plan. This can be initiated by either you or your customer. You set a minimum amount, and the follow-up, just like with invoices and reminders, is completely automated. The payment arrangement can be enabled or disabled at any time.

Electronic invoicing

Sending invoices electronically and the electronic receipt and processing of these invoices by the recipient is different from sending and receiving PDF invoices. The exchange of e-invoices ensures quick data processing, fewer errors, and significant cost and time savings.

Notes and task lists

With Payt’s internal note function, any colleague can easily make annotations on a specific invoice or with a customer. When a colleague makes arrangements with a debtor, these can be easily recorded. This way, another colleague has the details readily available. It is also possible to assign tasks to yourself or to a colleague.

SmartCollect follow-up

SmartCollect introduces an intelligent interim phase before initiating an external debt collection process. With automated workflows and customer-friendly communication in reminders, an average of 65% of outstanding invoices are paid, fully managed in-house and compliant. This reduces friction and prevents reputational damage. We offer this service for €19.95 per assignment.

Artificial Intelligence (AI)

The AI functionalities within Payt are designed to make your credit management smarter, faster, and more effective. By automating routine tasks, you have more time for matters that truly require your attention. These are the key AI applications you can already utilise in Payt today:

• Payment prediction
  Based on historical payment behaviour and thousands of data points, our AI predicts when an invoice is likely to be paid. This provides you with more accurate insight into your cash flow and lets you know exactly when to take action.
• Smart labelling feature
  Our AI recognises patterns in communication, payment behaviour, and customer characteristics. The system then automatically labels your debtors, allowing you to segment more quickly and carry out targeted actions. For example, distinguishing habitual late payers or customers who frequently request payment arrangements.
• AI worker for follow-up
  The AI worker automatically calls your debtors when an invoice remains unpaid. This digital colleague handles the conversation professionally, with a friendly and clear tone. You no longer need to spend time on calls about overdue payments, while your customer is still approached personally.

Want to know more about how AI can take work off your hands? Explore the possibilities on our artificial intelligence page.

How does Payt work in practice?

At Payt, we ensure a smooth and personalised implementation of our software, tailored to your organisation. The implementation process consists of four clear steps:

1. Introduction & assessment
In the first phase, we get to know you and your organisation. Together, we analyse the current processes around credit management. What is already working well and where are the opportunities? We identify which systems or accounting packages you use and which integrations you would like to establish with Payt. This ensures our solution seamlessly aligns with your existing workflow.

2. Technical setup
Next, we technically set up your personal Payt environment. We ensure a stable integration with your accounting package and configure the workflows, payment reminders, online payment options, and communication settings. We also import existing customer data, so you can start immediately with up-to-date information.

3. Training & guidance
After the setup, you will receive practical training via a webinar. In this session, you and your team will learn how to work efficiently with Payt’s software. We explain how to maximise the benefits of automated processes and provide insights into the possibilities for bailiff procedures, if necessary.

4. Go live
After the training, we go live. The automated workflows are activated, and the initial processes are started and monitored. We remain closely involved during this phase and offer support for any initial issues. Our goal is for you to see immediate results and automate your credit management with confidence.